🌪️ AI Safety Is the New Chaos

In today’s email:

🦺 AI Safety in 2025 feels like wrangling a wild golden retriever—here’s why keeping it in check matters.

📲 Japan’s training customer service reps with AI Karens—because nothing preps you for tofu drama like ChatGPT-powered practice.

🗒️ Agentic AI is here to make boring tasks a thing of the past—learn how it’s reshaping workflows and making us all a little more productive.

Intrigued? Keep scrolling!

🦺 AI Safety in 2025

Responsible AI in 2025 is kinda like trying to leash a hyperactive golden retriever—it’s running everywhere, causing chaos, and sometimes pretending it’s behaving.

2024 was wild for AI. We got shiny toys like GPT-4o, Claude 3.5 Sonnet, and Grok. But behind the scenes, safety’s kinda been tossed into the junk drawer.

Why should you care?

• Hallucinations: AI sometimes spits out stuff that’s totally made up. Example? Lawyers used AI to cite six fake cases in court.

• Bias: Google’s Gemini faced backlash for rewriting history with a questionable spin.

• Deepfakes: From fake Biden robocalls to CFO scam calls costing $25 million, fake content’s everywhere. Trust issues? Oh yeah.

The big problem? Vendors are chasing $$$ instead of playing it safe. A few folks like Anthropic are trying (Claude admits it lies sometimes—yikes). But most warnings boil down to “Hey, this might be wrong. Good luck!”

The Bottom Line

AI’s amazing but reckless. 2025’s challenge? Taming this tech before it misbehaves too hard.

📲 Japan Trains Reps with AI Karens

Have you ever had to deal with a grumpy customer? Well, in Japan, they’re handing that stress over to AI before throwing rookies into the chaos. A company called Interactive-Solutions created iRolePlay, an AI training tool powered by ChatGPT. It lets new customer service reps practice handling frustrated “customers” without the risk of someone yelling at them IRL.

How it works:

• AI simulates all kinds of customer personalities—annoyed, confused, or just plain angry.

• New hires get 30-minute practice sessions, where they face everything from Wi-Fi issues to tofu complaints (yes, spoiled tofu drama).

• Trainees learn to stay calm and polite while solving problems—even when AI “customers” lose it.

One researcher, Kiyoshi Sekine, swears this tool preps newbies for the emotional rollercoaster of customer service while sparing them the actual trauma of being screamed at by a human. And honestly? It might even be harder to deal with AI, which can be hilariously relentless.

Customer service in Japan is no joke—half the workers face angry tirades, unreasonable demands, or worse. With tools like iRolePlay and even AI smile evaluations (yes, really), companies hope to ease the pressure on their employees.

🗒️ Agentic AI: Making Boring Tasks So 2024

Agentic AI is the futuristic superstar of 2025. Imagine AI that doesn’t need constant babysitting—these “agentic” systems get stuff done on their own, adapt on the fly, and handle multi-step tasks like pros. Companies everywhere are buzzing about how these agents will transform workflows, automation, and accountability this year. Let me break it down for you:

Key Takeaways:

• What’s Agentic AI? It’s like an AI assistant but way cooler. It doesn’t just take orders; it figures stuff out. Think of it as your brainy, proactive coworker (minus the coffee breaks).

• Game-changer for Workflows: These agents can plan, prioritize, and collaborate with other AI to get things done—whether it’s scheduling, customer service, or even debugging code.

• Upskilling Alert: Humans will need to learn how to supervise these agents and keep them in check. So yeah, even AI needs a manager.

Industry Buzz:

• Telcos will become “intent-nets,” where AI handles everything from booking Hawaii trips to prioritizing drone networks.

• Software Development gets a glow-up with AI copilots that manage codebases, testing, and UX design.

• Data Insights: AI agents will deliver instant recommendations—no need to ask.

Sure, Agentic AI sounds like a sci-fi movie, but don’t worry about robots taking over. It’s all about making boring tasks easier, freeing us humans for the cool, creative stuff.

Other cool AI stuff that is trending right now 🔥🔥

🛠️ AI's like a chainsaw pretending to be a kitchen knife—someone needs to stop the chaos and build tools that let everyday developers get stuff done without needing to channel their inner tech wizard. - Read more

📺 Samsung's new Vision AI is here to turn your TV into a smart, interactive genius—improving picture quality, offering real-time info, and even suggesting dinner recipes while you binge-watch. - Read more

💸 OpenAI thought it was going to make money off ChatGPT Pro, but surprise! Turns out, it’s burning cash faster than a rocket ship – and now they might have to raise prices to fix it. - Read more

🎵 Anthropic’s AI just got a lyric lesson after music publishers caught it dropping Beyoncé and Maroon 5 lyrics without a fee—now they’ve struck a deal to keep future models in tune with copyright law. - Read more

🚍Sacramento’s rolling out AI-powered bus cameras to bust bad parkers blocking bus stops. - Read more